Home care, shaped around the person
From a little help around the home to round-the-clock live-in support, every service is built with you and reviewed as things change. Not sure where to start? A free home visit is the best first step.
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Personal care
Learn more: Personal careDignified help with washing, dressing and the everyday routines that keep life comfortable.
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Dementia care
Learn more: Dementia careCalm, familiar support that helps someone live well with dementia — and steadies the whole family.
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Companionship & social support
Learn more: Companionship & social supportFriendly company, conversation and outings — so no one has to feel isolated at home.
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Medication support
Learn more: Medication supportPrompted, given and recorded safely — so medication is never missed, doubled or muddled.
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Meal preparation & nutrition
Learn more: Meal preparation & nutritionHome-cooked meals to your taste, and gentle encouragement to eat and drink well.
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Domestic support
Learn more: Domestic supportLaundry, tidying and the everyday tasks that keep the home safe, clean and comfortable.
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Respite care
Learn more: Respite careA proper break for family carers, with complete confidence in the cover at home.
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Hospital discharge & reablement support
Learn more: Hospital discharge & reablement supportShort-term support to get back on your feet after a hospital stay, illness or a fall.
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Overnight care
Learn more: Overnight careWaking-night or sleep-in support, so the whole household can rest easy.
Signs it may be time to consider home care
If any of these feel familiar for someone you love in Kingston & Richmond, South West London & Surrey or West London & Middlesex, it may be time for a gentle conversation.
Everyday tasks are harder
Walking, stairs or moving around the house have become a struggle, and small trips or near-misses are creeping in.
Daily routines are slipping
Meals, dressing or bathing are being skipped or half-done, and the shape of the day has quietly fallen away.
Memory changes are showing
Appointments, names or familiar routes are being forgotten, and it is starting to affect safety at home.
Loneliness is setting in
Days pass with little company, and pulling back from friends, hobbies and family is taking a real toll.
Personal care is being avoided
Washing, hair or clean clothes are slipping — often because it has simply become too difficult to manage alone.
Medication is getting muddled
Doses are missed or doubled, prescriptions run low, or appointments are slipping through the cracks.
The home is harder to keep
Cleaning, laundry and shopping are piling up, and the house no longer feels as safe or comfortable as it should.
Family carers are worn out
The people closest are stretched thin, and everyone would benefit from expert support and a proper break.
Why families choose Five Star Caring
Premium home care that lets you carry on being you — on your own terms, in the place you feel happiest.
Care you can trust
Consistent, accountable care, delivered the way we’d want it for our own family.
Free home assessment
A relaxed, no-obligation visit to understand your needs and shape the right plan.
Family-run and local
An independent, family-led team who genuinely care about the people they support.
The same familiar faces
A small, consistent team who get to know you and your routines — continuity you can count on.
A person-centred approach
Care built around you as an individual, with dignity and respect at the heart of everything.
Carers from your area
Local carers who know the community, from Kingston & Richmond to West London & Middlesex.
Thoroughly trained carers
Every carer completes high-quality, ongoing training for safe, confident, compassionate support.
Care plans that flex
Personalised plans shaped to your goals and reviewed as your needs change.
Book a free home assessment
A no-obligation visit to shape the right care and support plan for you.
Getting started is simple
Choosing a care provider is a big step — but it doesn’t have to be a hard one. We’ll guide you at your pace, from the first call to the first visit.
Talk to us
Call for a friendly, no-pressure chat. We’ll listen to what’s happening and talk you through the options.
Free home visit
We’ll come to you for a relaxed assessment, getting to know you and what matters most.
Start your care plan
We begin support at the level that’s right for you, and review it regularly as your needs change.