What medication support involves
The right dose, at the right time, every time
Managing medication gets harder as prescriptions grow and routines change — and missed or doubled doses can have serious consequences. Our carers take that worry away, quietly and carefully.
Whether you need a simple prompt or full support to administer and record each dose, we follow a clear plan, keep accurate records, and coordinate with your pharmacy and GP so nothing slips through the cracks.
Prompt or administer
From a friendly reminder to hands-on help — as much support as you need, no more.
Properly recorded
Every dose logged on a clear medication record, so nothing is ever in doubt.
Prescriptions sorted
We can collect and manage repeat prescriptions so you never run low.
Joined-up with your GP
We coordinate with your pharmacy and surgery to keep the plan safe and current.
At a glance
Visit lengths
15 min to longer visits
Frequency
Daily to several times a day
Live-in option
Yes
Assessment
Free, at home
Areas
All three
Or call 0203 872 8220 — Mon–Fri 9am–5pm
What’s included
What medication support covers
Mix and match what you need — every plan is personal, and reviewed as things change.
Timely reminders
A prompt at the right moment to take the right medication.
Administering doses
Careful, hands-on help where it’s needed, recorded each time.
Medication records
Clear, up-to-date logs (a MAR chart) for complete peace of mind.
Prescription collection
Repeat prescriptions ordered, collected and kept topped up.
Eye drops & creams
Support with the fiddly extras that are easy to forget.
Spotting changes
A watchful eye for side effects or anything a GP should see.
Is it right for you?
Signs medication help would reassure you
- Doses are being missed, doubled, or taken at the wrong time.
- The number of medications has grown and become hard to track.
- Prescriptions are running out before anyone notices.
- There’s worry about eye drops, inhalers or creams being managed properly.
- The family would simply feel better knowing it’s all in safe hands.
How it works
Four unhurried steps from first call to first visit
01
A conversation
Tell us what’s happening. No forms, no pressure — we really listen.
02
A home visit
A free assessment at home, with whoever you’d like there.
03
Your care plan
Written with you, agreed before anything starts, yours to change.
04
Introductions
You meet the carers before they start, and we keep the team small.
★★★★★
No more worrying at midnight about whether Dad took his tablets. It’s all handled.
Family in Sutton · placeholder quote
Questions
The things families usually ask
Anything we haven’t covered, just call — we would rather talk it through than have you guess.
Can carers give medication, not just remind?
Yes — trained carers can administer medication and record each dose on a clear MAR chart, or simply prompt if that’s all that’s needed.
Will you keep records?
Always — every dose is logged, so you and any professionals can see exactly what’s been taken and when.
Can you collect prescriptions?
Yes — we can order, collect and manage repeat prescriptions so you never run low.
Do you work with our pharmacy and GP?
We do — keeping the medication plan safe, current and joined-up is part of the job.
Let’s take the worry away
Our registered manager will happily talk through medication support with no obligation — and make sure every dose is safe, timely and properly recorded.